Purchases

HOW DO I PLACE AN ORDER? 

You can place an order by simply contacting us at kbcyclesnz@gmail.com or on 022 3231407.   If you are purchasing a GHP  frame you can go through our online store page. 

Payment can be made through Paypal which accepts credit card payments. You do not have to be a member of Paypal to complete the order. Shipping is calculated on a flat rate for your items. All items will be shipped once payment has been cleared.

 

RETURNS & REFUNDS
Please inspect your order thoroughly. If you are not satisfied with your order, we ask that you return the merchandise within 10 days of purchase accompanied by the original receipt, in brand new condition and in the original packaging.  No returns are accepted without prior authorisation. Returns cannot be made on any item that has been used or installed. Customers exchanging product are responsible for all shipping charges.  Our returns department retains full discretion on granting full or partial refunds, exchanges or credits. All returns must be shipped pre-paid.